[{"data":1,"prerenderedAt":106},["ShallowReactive",2],{"articles-approval-of-the-canary-islands-citizen-information-office-service-charter-2026-06-03-108179":3},{"id":4,"title":5,"body":6,"date":94,"description":95,"extension":96,"meta":97,"navigation":101,"path":102,"seo":103,"stem":104,"__hash__":105},"articles/articles/approval-of-the-canary-islands-citizen-information-office-service-charter-2026-06-03-108179.md","Approval of the Canary Islands Citizen Information Office Service Charter",{"type":7,"value":8,"toc":86},"minimal",[9,14,18,23,61,65,71,74,78],[10,11,13],"h1",{"id":12},"canary-islands-government-approves-new-service-charter-for-citizen-information-and-attention-office","Canary Islands Government Approves New Service Charter for Citizen Information and Attention Office",[15,16,17],"p",{},"The Canary Islands government has officially approved a new Service Charter for the Citizen Information and Attention Office, aimed at enhancing transparency and quality in public services.",[19,20,22],"h2",{"id":21},"key-aspects-of-the-service-charter","Key Aspects of the Service Charter",[24,25,26,47,50],"ul",{},[27,28,29,30],"li",{},"The document details the commitments made by the office to provide:",[24,31,32,35,38,41,44],{},[27,33,34],{},"Clear, respectful, and accessible assistance to residents",[27,36,37],{},"Information and guidance on government procedures",[27,39,40],{},"Facilitation of document registration",[27,42,43],{},"Issuance of immediate certificates and licenses",[27,45,46],{},"Assistance in obtaining digital identification tools such as the FNMT Certificate and Cl@ve system",[27,48,49],{},"The Charter emphasizes swift responses, with a goal that 90% of requests — including certificates, licenses, and digital identification — are processed instantly or within tight timeframes, generally under 15 minutes.",[27,51,52,53],{},"Citizens are assured of measures to prevent discrimination and improve accessibility for people with disabilities, such as:",[24,54,55,58],{},[27,56,57],{},"Sign language interpretation",[27,59,60],{},"Auditory support",[19,62,64],{"id":63},"benefits-for-residents","Benefits for Residents",[66,67,68],"blockquote",{},[15,69,70],{},"\"This initiative promises more transparent, efficient, and respectful service, reinforcing the government's commitment to citizen rights and digital inclusion.\"",[15,72,73],{},"The Office will publish annual results on how well it meets these commitments, and residents are encouraged to provide feedback via multiple channels.",[19,75,77],{"id":76},"broader-goals","Broader Goals",[24,79,80,83],{},[27,81,82],{},"This move aligns with broader efforts to modernize public services across the Canary Islands.",[27,84,85],{},"It aims to make accessing government support more straightforward for everyone.",{"title":87,"searchDepth":88,"depth":89,"links":90},"",2,3,[91,92,93],{"id":21,"depth":88,"text":22},{"id":63,"depth":88,"text":64},{"id":76,"depth":88,"text":77},"2026-06-03","The Canary Islands government has officially appro...","md",{"category":98,"author":99,"link":100},"local-government-and-community","Gobierno de Canarias","https://www.gobiernodecanarias.org/boc/2026/109/1903.html",true,"/articles/approval-of-the-canary-islands-citizen-information-office-service-charter-2026-06-03-108179",{"title":5,"description":95},"articles/approval-of-the-canary-islands-citizen-information-office-service-charter-2026-06-03-108179","xXOS3n-HH1Usi90q7uUitROcdUzmtcQL96PNFdVPdr4",1785069205174]