Canary Islands' Consumer Arbitration System Welcomes Peters y Díaz Asesores Inmobiliarios, S.L.

Key Details

• The Canary Islands' Consumer Arbitration System has officially welcomed Peters y Díaz Asesores Inmobiliarios, S.L. into its network.
• On May 19, 2025, the company submitted a formal offer to join the system.
• The regional authority approved the offer on May 22, 2025.
• The real estate firm now has the official 'Arbitral System' badge, signaling its commitment to fair dispute resolution with consumers.

Purpose and Benefits

• This initiative aims to:
  • Enhance consumer trust
  • Streamline complaint handling in the region.
• Businesses that join the system must:
  • Display the official badge prominently on their websites, contracts, or printed materials.
  • Inform customers that disputes can be resolved through arbitration rather than legal proceedings.
• The move aligns with recent regulations (Royal Decree 713/2024), aiming for:
  • Greater transparency
  • Consumer protection.

Impact on Consumers and Entrepreneurs

• For residents and expats living in the Canary Islands, this offers an:
  • Alternative route to resolve disputes efficiently.
  • Means to avoid lengthy court processes.
• Authorities emphasize that:

  Any company or solo entrepreneur with the appropriate registration can also join, making this a potentially widespread change in consumer-business relations in the region.