Canary Islands Government Approves Update to Agency Service Charter

Overview

• The Canary Islands government has approved a new update to the Service Charter of the Agency for Research, Innovation, and Society of Information (ACIISI).
• This move aims to enhance transparency and improve the quality of public services offered by the agency.
• The agency plays a crucial role in fostering research, technological innovation, and information society initiatives in the region.

Review Process and Legal Considerations

• The update follows a formal review process that included legal and administrative considerations.
• Ensures alignment with the latest regional regulations.
• The new charter explicitly details commitments to:
  • Public service quality
  • Accountability
  • Continuous improvement

Broader Strategy and Accessibility

• Such reforms are part of a broader strategy to modernize public administration in the Canary Islands.
• Emphasizes citizen rights and service excellence.
• Once published in the official bulletin, the new charter will be accessible online.
• Provides residents with clear information on:
  • What to expect from the agency
  • How they can engage with its services.
• This transparency fosters trust and encourages active participation in regional development initiatives.

Replacement and Commitment

• The update formally replaces the previous 2015 version.
• Reflects recent organizational and legislative changes.
• Overall, this initiative highlights the Canary Islands’ commitment to:
  • Building a more efficient, responsive, and transparent public sector.
• Ultimately benefits residents and researchers alike.