Social Services Modernization in Telde, Gran Canaria

Overview

In a significant move to modernize social services, the Municipality of Telde in Gran Canaria has officially signed an agreement to adopt the new SEGISS platform, replacing the older SIUSS system. This change is part of a broader initiative launched in November 2024 by the Spanish Ministry of Social Rights, Consumption, and the 2030 Agenda, aiming to streamline data management and improve the efficiency of public welfare programs.

Key Details

• The agreement was published in the official Canary Islands bulletin in December 2024.
• It includes a four-year commitment.
• Multiple local entities are involved.
• Telde's municipal council approved joining the plan in late July 2025.
• The mayor affirmed the municipality’s responsibility to handle personal data according to strict European Union data privacy rules.

Benefits of the Digital Upgrade

• Better data sharing between local authorities and national agencies.
• Faster, more coordinated social services for residents.
• Alignment with the latest regulations on data protection.
• Ensuring residents’ information remains secure.
• Enhanced responsiveness of social programs.

Broader Context

This step reflects Spain’s broader efforts to use technology for more effective governance and could significantly improve how social services serve communities, especially vulnerable populations.

"The municipality’s commitment to data privacy and modernization aims to ensure that social services become more efficient and responsive while safeguarding residents’ information," the mayor stated.