Canary Islands Municipality Joins New Social Welfare Data Platform to Improve Services
Santa Cruz de La Palma Adopts New SEGISS Platform
Background and Development
On May 9, 2025, the Santa Cruz de La Palma city council officially signed an agreement to adopt the new SEGISS platform, replacing the old SIUSS system.
This move aims to streamline the sharing of social welfare information between local authorities, the regional government, and the national Ministry of Rights.
The agreement, signed earlier in November 2024, was published in the official Canary Islands bulletin after acquiring legal approval. The addition of Santa Cruz de La Palma to this initiative reflects a broader effort to modernize public administration through digital tools, emphasizing data protection and transparency.
The local government will also handle sensitive data following strict EU and national privacy laws, ensuring residents' personal information remains secure.
Goals and Benefits
- More efficient and coordinated social services
- Better sharing of social welfare information
- Broader modernization of public administration
- Improved data protection and transparency
Impact on Residents
This development underscores ongoing efforts across Spanish regions to enhance social services using innovative technology, making access easier and more reliable for communities.
For residents, this means potentially faster, more integrated support — a welcome update amid ongoing social challenges.