Modernization of Social Service Management in Pájara

Introduction

In a move to modernize social service management, the Ayuntamiento de Pájara has officially signed on to a new digital platform called SEGISS, replacing the old SIUSS system. This platform was introduced through an agreement signed in November 2024 between Spain's Ministry of Rights and the Canary Islands government, with local authorities like Pájara adopting the system in April 2025.

Objectives of the Digital Transition

• Improve the way social data is shared and managed across government departments.
• Streamline processes.
• Enhance transparency.

Responsibilities and Legal Compliance

• Pájara’s local government assumes responsibility for data protection.
• Complies with strict EU and Spanish privacy laws.

Broader Context and Benefits

This digital upgrade underscores efforts by regional authorities to embrace technology for better public service delivery.

"This could mean more efficient access to social benefits and quicker response times from local offices."

Significance and Goals

• aligns with broader national strategies to digitize public administration
• aims to improve accountability.

Overall, the initiative reflects Spain’s push to leverage innovation in the public sector, making social services more accessible and transparent for everyday users, particularly expats and foreigners involved in local welfare programs.