Frequently Asked Questions
Everything you need to know about staying informed on Canary Islands government decisions
About Our Service
What exactly do you do?
We monitor the official Canary Islands government bulletin (BOC) daily, translate important announcements from Spanish to English, and deliver curated summaries to your inbox weekly. Think of us as your personal translator for government news that affects your life as an expat or foreign resident.
Who is this service for?
Our service is designed for English-speaking expats, foreign property owners, digital nomads, business owners, and anyone who needs to understand Canary Islands government decisions but struggles with complex Spanish legal documents. If you live, work, or own property in the Canary Islands and don't speak fluent Spanish, this service is for you.
Is this an official government service?
No, we are an independent service that translates official government publications. While we work with official sources and strive for accuracy, our translations are unofficial. For legal matters, always consult the original Spanish documents or seek professional legal advice.
How is this different from Google Translate?
Unlike machine translation, we provide context, explain implications, and focus on what matters to foreign residents. Our AI is specifically trained on Spanish legal terminology, and every summary is reviewed by humans who understand both the language and the needs of expats. We don't just translate wordsâwe explain what government decisions mean for your daily life.
Translation & Accuracy
How accurate are your translations?
Very accurate. We use advanced AI specifically trained on Spanish legal and administrative terminology, followed by human review of every summary. While we strive for perfection, remember that legal nuances can be complex. For critical legal matters, always consult the original documents or a professional translator.
Do you translate everything word-for-word?
No, we focus on clarity over literal translation. Legal Spanish often uses complex sentence structures and technical jargon that would be confusing if translated directly. We restructure and simplify while preserving the essential meaning and all important details.
Can I see the original Spanish documents?
Yes! Every article on our website includes a link to the original BOC publication. We believe in transparency and want you to have access to source documents whenever needed.
What if there's a translation error?
We take errors seriously. If you spot a mistake, please contact us at hi@haukebrinkmann.com immediately. We'll review, correct if needed, and notify affected subscribers. Your feedback helps us improve.
Privacy & Data
What data do you collect?
We only collect what's necessary: your first name, email address, and optional interests to personalize content. That's it. No tracking pixels, no behavioral analytics, no selling data to third parties.
Do you use cookies?
No! Our website is completely cookie-free. We don't track you, profile you, or follow you around the internet. Your privacy matters to us.
Is my email address safe?
Absolutely. We never share, sell, or rent your email address to anyone. It's stored securely in our private database and used only to send you the weekly newsletter you signed up for. We hate spam as much as you do.
Are you GDPR compliant?
Yes, we fully comply with GDPR regulations. You can request to view, modify, or delete your data at any time. We use double opt-in for subscriptions and provide clear unsubscribe options in every email.
Technical Questions
How quickly are new announcements published?
We process new BOC publications daily, typically within 24 hours of their official release. The most important updates are included in the next weekly newsletter, while all translated articles are immediately available on our website.
Why can't I search for specific topics?
Search functionality is on our roadmap! Currently, you can browse articles by date and will soon be able to filter by category. In the meantime, use your browser's search function (Ctrl+F or Cmd+F) on the articles page.
Is there a mobile app?
Not yet, but our website is fully mobile-responsive and works great on all devices. A dedicated app is planned for the future. For now, you can add our website to your home screen for quick access.
Can I get notifications for urgent announcements?
Currently, we send weekly summaries only. For truly urgent government announcements that require immediate action, we may send special update emails. This is rare and only for critical time-sensitive information.
Legal & Disclaimers
Can I use your translations for legal purposes?
Our translations are for informational purposes only and should not be used as official documents in legal proceedings. Always refer to the original Spanish publications for legal matters or consult with a qualified legal professional who can provide certified translations.
What if I miss an important deadline because of your service?
While we strive to include all important announcements, we cannot guarantee complete coverage or be held liable for missed information. Our service is a helpful tool, but ultimate responsibility for staying informed about legal obligations remains with each individual.
Do you cover all Canary Islands equally?
We translate announcements from the unified BOC which covers all seven Canary Islands. However, some islands may have more announcements than others based on population and administrative activity. We don't filter by islandâif it's important and in the BOC, we translate it.
Who is behind this service?
This service was created by fellow expats who experienced the frustration of missing important government announcements due to language barriers. We're a small, dedicated team committed to helping the international community stay informed. Not a big corporation, just people who understand your needs.
Still Have Questions?
We're here to help! If you couldn't find the answer you're looking for, don't hesitate to reach out.
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